Shipping policy

SHIPPING POLICY

Last updated: September 28, 2026

This Shipping Policy explains the current shipping terms for PEZZO orders.

UNITED STATES SHIPPING

PEZZO currently accepts delivery addresses in the United States only. Checkout is the final check of whether we can deliver to your address.

Standard Shipping is $5.95 USD.

Free Standard Shipping is applied automatically when the discounted merchandise total is $45.00 USD or more.

Shipping charges and any taxes collected for your address are shown before payment.

DELIVERY ESTIMATES

The delivery estimate shown at checkout, when one is available, is the estimate that applies to that order.

Delivery estimates are not guaranteed delivery dates unless expressly stated otherwise.

PEZZO does not publish a separate delivery-time promise that has not been independently verified.

ORDER HANDLING AND DELAYS

Order processing begins after payment is confirmed.

Orders are prepared for fulfillment as soon as reasonably possible. We do not publish a handling-time promise that has not been verified.

If we cannot ship your order within a shipping time communicated for the order, or within the applicable default period when no shipping time was stated, we will contact you before that period expires with the available delay and cancellation options.

If you cancel, we will provide the refund required for the cancelled items.

TRACKING

When tracking is available, tracking details are sent to the email address used for the order.

Tracking can take time to update after a carrier receives a parcel.

DELIVERY ADDRESS

Please review your shipping address carefully before completing checkout.

If you notice an error after ordering, contact us as soon as possible. We will try to correct it, but an address change may not be possible after fulfillment has started.

TAXES

Any taxes collected for your U.S. delivery address are calculated and shown at checkout before you pay.

We do not promise a particular tax treatment beyond the amounts shown at checkout.

DELAYED, LOST, DAMAGED OR INCORRECT SHIPMENTS

If an order is significantly delayed, appears to be lost, arrives damaged or contains an incorrect item, contact us with your order number and a description of the issue.

Photos may be requested where useful for resolving a damaged or incorrect-item claim.

We will work with the relevant fulfillment provider or carrier and provide the remedy required by applicable law.

SETS AND BUILD YOUR OWN ORDERS

A Ready Set or Build Your Own order consists of its real component pieces.

The bracelet and charms may be packed together or separately, and they are not promised to arrive pre-assembled.

CONTACT

For shipping questions, email:

pezzoitaliancharm@pezzoitalia.com

Please include your order number when relevant.